Wholesale Q&A

How to Order Wholesale?

  1. Apply for a Pro Wholesale Account
    Begin by filling out our wholesale application form to set up your account.

  2. Log in to Your New Account
    Once approved, log in to your wholesale account to access exclusive pricing and place your order.

Account and Eligibility

  1. How do I qualify for a wholesale account with Allegro Beauty Store?
    Our wholesale accounts are open to licensed hair and nail professionals, retailers, and authorized distributors.

  2. Is there an approval process, and how long does it take to get approved?
    Accounts are typically approved within 24 hours, and in most cases, approval is immediate.

  3. Can I apply for a wholesale account if I am an independent stylist without a storefront?
    Yes, independent stylists are welcome to apply.

  4. Is there a cost to open a wholesale account?
    Opening a pro account is free, and our minimum order for free shipping is low at $70. Orders below $70 incur a shipping fee of $7.99.

  5. Can I resell these products?
    Yes, we welcome resellers. Please let us know, and we can discuss our distributor pricing and minimum order quantities with you.

  6. What are the terms and conditions for buying wholesale on Allegro Beauty Store?
    Please follow this link to access our full wholesale terms and conditions.

Ordering and Requirements

  1. Is there a minimum order amount to access wholesale pricing?
    There is no minimum order amount required to access wholesale pricing. Orders of $70 or more qualify for free shipping.

  2. What’s the minimum amount required to qualify for free shipping?
    The minimum order for free shipping is $70.

  3. Can I place a smaller order than the minimum?
    Yes, you can place smaller orders. Orders below $70 will incur a shipping fee of $7.99, with no additional fees applied. Which in many cases will more cense than ordering retail price.

  4. Are there discounts for bulk or high-volume purchases?
    For orders exceeding $1,000, please contact us for potential discounts.

Pricing and Discounts

  1. How is wholesale pricing determined?
    Wholesale pricing is based on competitive market analysis, ensuring that our prices reflect the best value while upholding our brand standards and industry standards.

  2. Will wholesale prices change regularly?
    We periodically review and adjust wholesale prices based on market conditions.

  3. Are there additional discounts?
    Yes! We periodically offer additional discounts to our wholesale customers through our newsletter, typically on a monthly basis.

  4. Can I apply promo codes to wholesale orders?
    Most applicable promo codes can be applied during checkout for wholesale orders.

  5. What happens if I find a lower price from another supplier?
    Please provide complete details or proof of the competitor’s pricing, and we will do our best to match or beat their prices.

Payment Options

  1. What payment methods are accepted?
    We accept all major credit cards, PayPal, and Amazon Pay.

  2. Can I pay by bank transfer or PayPal?
    Yes, PayPal and bank transfers are accepted.

  3. Do you offer credit terms, or do I need to pay in advance?
    Currently, we operate on a pay-in-advance basis only.

  4. When is payment due for my wholesale orders?
    Payment is required at the time of placing the order to initiate processing.

  5. Can I request a payment receipt or invoice?
    Yes, you will receive an invoice via email, and a copy will also be included with your shipment.

Shipping and Delivery

  1. How long will it take to receive my order?
    Orders typically arrive within 2 days for Texas locations and around 4 days for other U.S. destinations.

  2. What shipping carriers do you use?
    Most orders are shipped via UPS.

  3. Do you ship wholesale orders internationally?
    We ship select products internationally, including items like combs and brushes. However, we are unable to ship liquids internationally.

  4. How much does shipping cost if my order is below $70?
    For orders under $70, a flat shipping fee of $7.99 applies.

  5. Can I expedite shipping for my wholesale order?
    Yes, expedited shipping is available and can be selected during checkout.

  6. Where are you located?
    Our business operates exclusively online, with headquarters in Flower Mound, Texas, and our warehouse located in Dallas, Texas.

Returns and Exchanges

  1. What is your return policy for wholesale orders?
    You may return unused, unopened items within 5 days of receipt. Please notify us immediately if there are any issues with your order, and we’ll work to resolve them.

  2. Do you charge restocking fees for returns?
    No, we do not charge restocking fees.

  3. Who pays for return shipping if I need to send items back?
    If the error is on our end, we cover return shipping and will provide a return label.

  4. How long does it take to process a refund?
    Refunds are processed within 24 hours of receiving the returned items.

  5. Can I exchange items I ordered by mistake?
    Yes, exchanges for unused items are permitted.

Product Information and Sales Restrictions

  1. Are there any restrictions on how I can resell Allegro Beauty Store products?
    Products from Allegro Beauty Store may not be resold on online marketplaces such as Amazon, Walmart, or eBay. Resale on your own website or physical store is permitted.

  2. Can I sell Allegro products on my website or only in a physical store?
    Yes, our products can be sold both on your website and in your physical store.

  3. Do you offer product images or descriptions I can use on my website?
    We provide images and descriptions for our exclusive brands, Allegro Combs and Styling Gear.

  4. Are there minimum advertised price (MAP) requirements?
    Yes, please maintain our regular retail pricing to ensure brand consistency.

  5. What should I do if I need help with product recommendations for my store?
    Feel free to schedule a time to speak with us for personalized product recommendations.

Support and Communication

  1. When is your customer support team available?
    Our team is available seven days a week, including holidays, to assist with any inquiries.

  2. Do you provide support over the weekend?
    Yes, weekend support is available.

  3. Is there a direct line for wholesale inquiries?
    Yes! You can text or call us at 📞 619-786-7377 (support available in both English and Spanish).

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Q: Who qualifies for a wholesale account with Allegro Beauty Store?
A: To qualify for a wholesale account, you must be a licensed beauty professional or an authorized distributor in the beauty industry.

Q: What is the minimum order amount to receive free shipping?
A: Orders of $70.00 or more qualify for free shipping within the USA. Orders below this amount will have a shipping fee of $7.99. Please note, wholesale orders are only available within the USA.

Q: Are there exceptions to the minimum order requirements?
A: Yes, exceptions may apply for certain backordered items if an agreement has been made in advance.

Q: How does Allegro Beauty Store set wholesale pricing?
A: We work hard to offer competitive wholesale prices that respect our partner brands' pricing conditions. We regularly monitor market rates to match or beat our competition whenever possible.

Q: Will wholesale pricing change over time?
A: Yes, wholesale pricing is subject to periodic review and may be adjusted as needed. Any price changes will be communicated promptly, and updated prices will apply to future orders.

Q: What payment methods do you accept for wholesale orders?
A: We accept all major credit cards and Amazon Pay. Orders are processed and shipped only after payment has been received in full.

Q: How quickly are orders processed and shipped?
A: Orders typically ship within 24 hours of receiving payment, Monday through Friday (excluding holidays).

Q: What is the return policy for wholesale orders?
A: If an item needs to be returned due to our error, we will cover the return shipping cost. Please contact us within 1 day of receiving the item to arrange the return. No restocking fees apply, and refunds are issued within 24 hours of receiving and inspecting the returned item.

Q: Are there any restrictions on how products can be displayed or sold?
A: Yes, wholesale buyers are expected to maintain Allegro Beauty Store’s brand integrity. Products should be presented professionally, without modifications to branding or packaging, and we encourage maintaining suggested retail prices.

Q: Can I change or cancel an order once it has been placed?
A: Orders cannot be canceled or modified once they have been shipped. If you notice an error, please contact us immediately before the order is dispatched.

Q: How can I use Allegro Beauty Store’s logos and product images?
A: Our logos, images, and trademarks may be used solely for promoting our products. They must be used as provided, without alteration, and any unauthorized use may result in termination of wholesale privileges.

Q: Is Allegro Beauty Store available for customer support every day?
A: Yes! Unlike many beauty suppliers, we’re available seven days a week to answer your questions and assist with your orders. We’re committed to being here for you whenever you need us.

Q: How can I contact Allegro Beauty Store for additional questions?
A: You can reach us by phone or text at 619 786 7377 text or call English & español, by email at info@allegrobeautystore.com, or by logging into our website at allegrobeautystore.com.