Here are a few of the frequently asked questions our customers have. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@allegrobeautystore.com Please leave us a message in we don't answer. We usually respond in less than 12 hours. 
Q. Where do you ship from?

A. We ship the great majority of our products from our warehouse in North Texas, USA. We will let you know when your order is shipped.

Q. How long will it take for my items to arrive?

A. That depends on where are you located. We ship the majority of our orders using the USPS First-Class service. This usually takes about 3-5 on orders shipped to US addresses. Canada, about 8-10 days. Europe, the majority of the countries about 15-20 days.

Q. How long will it take to receive a tracking number?

A. Usually, From Monday to Fridays, less than 24 hours after your order. On weekends about 48 hours.
Q. Is shipping really FREE?

A. Yes, shipping is Free within the USA. 
Q. Where is you company located?

A. We are located and registered  in North Texas, USA.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to 


Q. How can I pay?

A. We accept all major credit cards: Visa, Mastercard, Discover, Amex and also PayPal, Apple pay and JBC.

Q. Is checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

Q. Will I (the customer) have to pay customs?

A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
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